Privacy Policy for WEST + LAVENDER LLC

Last Updated: April 22, 2026

Introduction

WEST + LAVENDER LLC ("we," "us," or "our") operates www.westandlavender.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Mailing address

We collect this information when you voluntarily provide it to us, when you use our Service, or through automated technologies such as cookies and analytics tools.

How We Use Your Information

We may use the information we collect for purposes including:

  • Providing, operating, and maintaining our Service

  • Improving, personalizing, and expanding our Service

  • Understanding how users interact with our website

  • Developing new products, services, features, and functionality

  • Communicating with you for customer service, updates, and marketing

  • Processing transactions and sending related information

  • Preventing fraud and improving security

  • Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support marketing efforts.

We use third-party services such as:

  • Google Analytics (to analyze website usage and traffic patterns)

  • Facebook Pixel (to measure advertising performance and support targeted marketing)

These services may collect information about your browsing activity across different websites.

You can disable cookies through your browser settings, but some parts of the Service may not function properly.

Third-Party Services

We may use third-party service providers to help operate our business, including payment processors, analytics providers, and advertising platforms.

These third parties may collect, store, or process your information as necessary to perform their services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to Access : Request copies of your personal data

  • Right to Rectification : Request correction of inaccurate data

  • Right to Erasure : Request deletion of your personal data

  • Right to Restrict Processing : Request limits on how we use your data

  • Right to Data Portability : Request transfer of your data

  • Right to Object : Object to processing of your personal data

To exercise these rights, contact us at westandlavender@gmail.com. We will respond within 30 days.

Your Rights Under CCPA (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: Request disclosure of personal information we collect and use

  • Right to Delete: Request deletion of your personal information, subject to exceptions

  • Right to Opt-Out: We do not sell personal information

  • Right to Non-Discrimination: You will not be discriminated against for exercising your rights

To exercise your rights, contact us at westandlavender@gmail.com. We will verify your identity and respond within 45 days.

CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA):

  • Users may visit our site anonymously

  • This Privacy Policy link includes the word “Privacy” and is accessible from our homepage

  • Users will be notified of changes on this page

  • Users may update personal information by contacting us

We may use cookies and tracking technologies, including analytics and advertising tools, to improve our website and marketing. We do not guarantee that all Do Not Track browser signals will be honored.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Disclaimer

This document is provided for informational purposes only and does not constitute legal advice. You may wish to consult a qualified attorney to ensure compliance with applicable laws.

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